Privacy Policy

Last updated: April 9, 2026

1. Introduction

StatusOwl ("we", "our", or "us") operates the statusowl.net website and the StatusOwl monitoring platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party provider (such as Google or GitHub), we receive your name and email from that provider.

Monitor & Check Data

We collect the URLs, IP addresses, and domain names you configure for monitoring. We store the results of monitoring checks including response times, status codes, SSL certificate details, and domain registration information.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, browser type, operating system, and IP address. We use Plausible Analytics, a privacy-focused analytics tool that does not use cookies or collect personal data.

Payment Information

If you subscribe to a paid plan, payment processing is handled by our third-party payment processor. We do not store your full credit card number or payment credentials on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the StatusOwl platform
  • Perform uptime monitoring checks on your configured endpoints
  • Send alerts and notifications about your monitored services
  • Display status pages for your organization
  • Process transactions and manage your subscription
  • Send administrative communications (service updates, security alerts)
  • Improve and optimize our platform
  • Respond to support requests

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service providers — Third-party services that help us operate our platform (hosting, email delivery, payment processing)
  • Public status pages — If you configure a public status page, the operational status of your monitors is displayed publicly. No personal data is exposed on status pages.
  • Legal requirements — When required by law, regulation, or legal process
  • Business transfers — In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Monitoring check data is retained according to your plan's data retention period (7 to 90 days for standard plans, unlimited for enterprise). When you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our marketing website uses Plausible Analytics, which does not use cookies. The StatusOwl dashboard uses essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected].

9. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

StatusOwl is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us so we can promptly remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of StatusOwl after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

[email protected]